Check in

Check-in – Hours may vary due to the Covid traffic light system

Winter hours 1st May – 30 September
15:00 – 19:00

Summer hours 1 October – 30 April
15:00 – 2000



To be completed by 10am


Surcharges & additional fees

Staff call out surcharges apply to after hours check-ins not arranged with us in advance. Check out is to be completed by 10am, Check out is to be completed by 10am or an additional fee will be charged.
Late checkout may be possible for a small charge and only by arrangement in advance.

Pricing is occupancy based and all adults and children must be declared when booking. If you arrive with more people that are declared on the booking confirmation we can amend the booking up to the room maximum occupancy. There is a charge for extra people and a surcharge for altering the booking. To avoid this surcharge please ensure the total number of your group is declared when booking. If un-declared guests are found staying in the unit this constitutes a breach of the terms and conditions of stay and the booking will be immediately terminated with no refund.

By booking you agree to these terms and conditions and accept responsibility for and agree to pay for any damages, additional cleaning costs including dishes, unpaid extras or other surcharges incurred by yourself, your pet or your group during your stay. By accepting these terms and conditions you authorize the debit of the credit card provided at the time of booking to recover any outstanding charges.

Age restriction

The minimum age for check-in is 18


Pets are allowed by prior arrangement only

Payment Policy

No deposit is required, however we do require valid credit card details to confirm the booking.
Payment is obtained from your credit card 48hrs prior to arrival so please ensure your credit card is valid, as your booking maybe cancelled.

We accept Eftpos, Visa, Mastercard and cash. Chargeback by prior arrangement only.

Bank details for account payments; please use the invoice number as the payment reference.
Pinewood Motels
03 0887 0466206 003

Cancellation Policy

If a reservation is cancelled up to 2 days before date of arrival (2pm check-in), no fee will be charged.
If cancelled later or in case of no-show, the first accommodation night will be charged.

Privacy Policy

We collect personal information from you, including information about your:

  • name
  • contact information

We collect your personal information in order to:

Book accommodation with us and for contacting you in relation to your booking.

Providing some information is optional. If you choose not to enter your contact details, we’ll be unable to provide accurate bookings.

We keep your information safe by using secure SSL encyption and only access it for bookings and contacting you in relation to your booking with us.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at, or 03 6858375, or 14 Allandale Rd, Fairlie 7925.